Hosted by: Founder, published author, award winning speaker, & ‘The Original Mobile App Ninja’ ---- Jeremy Glassco ---
A) Why #No-Contact?
No contact requests will be more frequent & how to leverage this trend.
1) Increase convenience of service (time is money!)
2) Offer safety to customers & employees
3) Not just a fad, but a trend in all industries
4) Encourage positive interactions with digital brand
B) What are some #No-Contact tools that can be leveraged?
1) Cleaners, disinfectants, sanitizers (featuring True Brand
2) 2-way texting
3) Live web chat
4) Video conferencing
5) Mobile app
6) Or DVI tools for sharing videos
7) Collect online payments
C) How No-Contact customer engagement prompts customers to climb your loyalty ladder and what this does to customer visit frequency and retention.
1) Prompt signup enrollment
2) Entice app download
3) Lure annual memberships
4) Tease a positive digital brand experience
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