WEBINAR: Wed 5/13/20, 12-1pm CST
(Part #1) Touchless service will be the new normal & how to open this new door!
Hosted by: Founder, published author, award winning speaker, & ‘The Original Mobile App Ninja’ ---- Jeremy Glassco ---
A) Why touchless?
1) Keep employees safe
2) Provide safer service to your customers
B) What makes for a successful "touchless" service?
1) Curbside service options
2) NO WAIT… Appointment pre-scheduled
3) No-contact drop-box
4) Disinfecting all keys, vehicles, steering wheels, shifters, and handles
5) Covering steering wheels and seats
6) FREE & SAFE ; Valet pickup & delivery service
7) All text or live chat in-app communication (Estimates, Images, Status Updates)
8) Payment via text, website or in-app
C) How to offer this amazing service but without breaking the #1 rule of customer engagement
1) To prompt app download (or signup, etc.)
2) As the enticement for member enrollment
3) As a VIP perk promo code
4) Part of a prepaid package
REQUEST FOLLOWUP SUPPORT