WEBINAR: Wed 4/1/20, 12-1pm CST
How to use 2-way text, live chat, and your in-app messaging to position yourself as the leader in #nocontact pickup & delivery.
Hosted by: Founder, published author, award winning speaker, & ‘The Original Mobile App Ninja’ ---- Jeremy Glassco ---
- How to use 2-way text
- How to use live web chat
- How to use in-app messaging
REQUEST FOLLOWUP SUPPORT
- Reviewed current #nocontact workflows
- Thanks Jeremy @ Integrity & Judi @ Auto & Fleet for your valuable input from your real world experience.
- Encourage text & in-app messaging with customers to avoid phone tag, voicemail, etc.
- Created a specific order of 'canned messages' that can be sent on the fly to accommodate a #nocontact or at least minimized contact experience
- Reviewed and discussed strategies for staff that need to reply to customers by using the "MyInstantSite" 2-way and messaging tool (on PC and/or in mobile devices)